Terms of service

SECTION 1 – ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least 18 years old or have legal capacity under applicable laws in Egypt.

To access certain features or place orders, you may be required to provide personal information, including your name, email address, billing, payment, and shipping details. You agree that all information provided is accurate, complete, and up to date.

You are responsible for maintaining the confidentiality of your account information and for all activities conducted under your account. You may not transfer or assign your account to any third party.

SECTION 2 – PRODUCTS AND SERVICES

We strive to display accurate information about our products and services. However, product images, colors, or specifications may vary slightly depending on device settings or updates.

KMC does not guarantee that products will meet all individual expectations. All product descriptions and availability are subject to change without prior notice.

We reserve the right to limit or discontinue any product or service at any time without liability.

SECTION 3 – ORDERS

By placing an order, you make an offer to purchase our products or services. KMC reserves the right to accept or reject any order at its discretion.

Orders are considered confirmed only after payment is processed and confirmation is issued by KMC. Once an order is confirmed, cancellation may not be possible.

Returns and exchanges are subject to our Refund Policy.

Orders are intended for personal or professional use and not for resale without prior written consent from KMC.

SECTION 4 – PRICES AND BILLING

All prices are displayed in Egyptian Pounds (EGP) unless otherwise stated and are subject to change without notice.

Shipping fees, taxes, and additional charges (if any) will be calculated at checkout.

You agree to provide accurate payment and billing information and authorize KMC to charge the selected payment method for your order.

SECTION 5 – SHIPPING AND DELIVERY

Delivery times are estimates and may vary depending on location and courier services.

KMC is not responsible for delays caused by third-party carriers, customs procedures, or circumstances beyond our control.

Ownership and risk of loss pass to the customer once the order is handed over to the shipping carrier.

For more details, please review our Shipping Policy.

SECTION 6 – INTELLECTUAL PROPERTY

All content on this website, including text, images, logos, graphics, videos, and design elements, is the property of Kandil Medical Company or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, or use any content without prior written permission from KMC.

SECTION 7 – THIRD-PARTY SERVICES

Our Services may include tools or links provided by third parties. KMC is not responsible for the content, accuracy, or practices of third-party websites or services.

Your use of third-party services is at your own risk.

SECTION 8 – PRIVACY POLICY

Your personal information is handled in accordance with our Privacy Policy. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.

SECTION 9 – USER FEEDBACK

By submitting reviews, comments, or feedback, you grant KMC the right to use such content for marketing or operational purposes without compensation.

You agree that your feedback will not violate any laws or third-party rights.

SECTION 10 – ERRORS AND INACCURACIES

We reserve the right to correct any errors, inaccuracies, or omissions on the website, including pricing and product information, at any time without prior notice.

SECTION 11 – PROHIBITED USES

You agree not to use the Services for any unlawful purpose or in a way that may harm KMC, its customers, or third parties.

We reserve the right to suspend or terminate your access if you violate these Terms.

SECTION 12 – TERMINATION

KMC may terminate or suspend your access to the Services at any time without prior notice if you violate these Terms.

SECTION 13 – DISCLAIMER OF WARRANTIES

All products and Services are provided “as is” and “as available” without warranties of any kind, except as required by law.

SECTION 14 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, KMC shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or products.

SECTION 15 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the Arab Republic of Egypt.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Cairo, Egypt.

SECTION 16 – CHANGES TO TERMS

KMC reserves the right to update these Terms at any time. Updates will be posted on this page, and continued use of the Services constitutes acceptance of the updated Terms.

SECTION 17 – CONTACT INFORMATION

Kandil Medical Company (KMC)
Email: info@kandilmedical.com

Address: 8 mohamed youssef el kady st.,merghany st., heliopolis, cairo, egypt, C, Nasr City, 11757, Egypt
Phone: 01121135548
Commercial Registration No.: 260133
VAT No.: 713-447-273